FAQ/contact
RETURN POLICIES
SAD SKELLY does not accept returns, exchanges, or refunds for change of mind or wrong address.
Please feel free to contact me if any items arrive damaged or have gotten lost in the mail (NOT including untracked mail)
STICKERS
- Sticker only orders are sent via untracked mail.
- Please leave a note on your order if you are an International customer purchasing only stickers and I will refund part of the shipping costs.
- UNTRACKED mail can take anywhere between 4-8 weeks to arrive for international orders.
CURRENCY
The currency for this shop is in AUD
SHIPPING
All parcels are shipped via Australia Post.
- Processing time will be approximately 1-2 weeks. Orders are sent out in bulk so posting times are twice every month (Usually during the middle or end of the month).
- Please note that this is a small business and it is not possible for me to post orders everyday.
- Domestic shipping will take up to 10 days to arrive after it has been posted
- Standard International shipping will take between 2-4 weeks to arrive. However this may vary as this is out of my control.
- Express International shipping will take from 1-2 weeks to arrive.
- Standard shipping is FREE for domestic orders over $70AUD and international orders over $100AUD
If you have any issues, please feel free to use the contact form below! <3